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BQA approved training consultant
At Grant Thornton, we offer a comprehensive suite of training programs designed to empower individuals and organisations to thrive in today's dynamic business landscape. Our expert-led training courses focus on enhancing key skills for career development, employee engagement, and organisational performance.
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IT audit and advisory services
We help clients to navigate the complexities and provide you with robust independent assurance that your IT risks, key management priorities and core systems are being appropriately managed.

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Automotive
Advances in technology are increasing the risk of disruption in the market and existing players, both upstream and downstream, are taking note. They’re innovating. They are making more use of lightweight materials and alternative fuels and taking the first steps towards intelligent and connected vehicles.
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Asset management
Increasing regulation and investor demands for returns and transparency have brought new challenges to the asset management sector. Within this new world, organisations with the operational agility and strong infrastructure to embrace change and innovation can maximise opportunities.
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Insurance
In a market where businesses operate with a 30-year outlook change is rarely spectacular or sudden. Yet there’s no doubt that important shifts are underway in insurance.
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Banking & securities
Grant Thornton’s global banking and securities team consists of country, regional and service line leaders with experience of supporting clients in more than 80 countries.
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Technology
The ability to anticipate and adapt is more important in the technology industry than ever before.
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Media
The media industry is in the grip of a technological revolution and it’s affecting every part of the business. Distribution models, commissioning procedures and revenue streams are all evolving as the industry responds to the shift to digital and personalisation. This has resulted in a flood of new channels, platforms and experiences, all of which have to be constantly fed with compelling, quality content. If they are not, audiences move on.
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Telecommunications
The telecommunications industry is changing rapidly and facing pressure from all sides.
Refilwe Laletsang joined Grant Thornton in 2025.She is an Assistant Manager in the Advisory division, and she has over 10 years of work experience.
Experience
Refilwe began her career at KPMG Johannesburg office in 2011 as a junior analyst before joining Deloitte Botswana as a Consultant in 2012. Her role included conducting internal audits (including IT audits) as well as governance, compliance and risk management reviews. She also served as an Internal Auditor at Botswana Post from 2016 -2019 as well as Internal Auditor at Human Resource Development Council (HRDC) from 2020 prior to joining Grant Thornton in 2025. Her responsibilities included executing the annual audit programmes, fraud investigations as well as reporting to management and the Finance and Audit Committee.
At Grant Thornton, Refilwe is currently responsible for providing internal audit services in medium to large organisations, driving business development, contributing to the development of associates by supervising and coaching and management of the Business Risk Services team.
Sector experience
Refilwe has experience of providing internal audit services to companies in a variety of sectors such as mining, telecoms, insurance, financial services, government and parastatals.
Professional qualifications and memberships
Refilwe holds a Bachelor of Commerce with Honours Information Systems degree from the University of the Witwatersrand attained in July of 2011, as well as a Bachelor of Commerce degree in Information Systems and Insurance & Risk Management from the same university attained in 2010. Refilwe also holds a Certified Information Systems Auditor (CISA) certification issued in 2018 and is currently pursuing a Certified Internal Auditor (CIA) certification. She is a member of IIA and ISACA.
Technological proficiency
Refilwe has extensive experience operating various software to execute internal audit methodology, such as IDEA (data analysis), Process flow / mapping tools to represent different processes and ACL (audit workflow). Furthermore, she is proficient in using Microsoft office tools to bring quality to different assignments.
Community involvement
Refilwe has been a member of Ladies Circle Botswana since 2012 supporting charitable causes at a national level through the NGO. She served as President of Ladies Circle Botswana for 2018/19. She has also volunteered her time to mentor girls and young women over the years.
Refilwe participates in Grant Thornton’s CSR initiatives such as recently supporting Government’s Digital Transformation Strategy within the education sector by sponsoring a state-of-the art imported tech panel – a first for public schools in Botswana. Over the years, Grant Thornton has supported various local communities paying special attention to the upliftment of education in Botswana.
Languages spoken
English, Setswana.
- BCom Honors (Information Systems)
- BCom Information Systems and Insurance & Risk Management
- CISA
